TM Net · Legal
Terms of Use
The terms that apply when you use the TM Net website and its content.
Purpose and scope
These terms apply to your use of this website, including its pages, images, links and the downloadable Access Reference Document. By browsing the website, you agree to use it in line with these terms. Reading the website does not by itself create a television subscription, telecommunications service agreement, customer account, employment relationship or commercial order.
About the content
The website describes TM Net Sdn Bhd, its relationship with Telekom Malaysia Berhad, its vision and mission, and the HyppTV service. We aim to keep this information accurate and useful, but it is provided for general information only. Services, channels, packages and company details may change over time, and the website may not always reflect the latest position.
Product descriptions and offers
The HyppTV section refers to delivery through UniFi, Live TV, video on demand and interactive channels, and to packages from as low as RM1/day*. Prices and promotions are subject to the terms and conditions of each offer, including eligibility, availability and minimum subscription periods. No purchase can be made through this website. Please confirm current pricing, availability, equipment requirements and subscription conditions with TM before making a purchasing decision.
Using the content
You may browse the pages, follow the navigation and download the linked document using ordinary browser functions for personal, non-commercial reference. Company names, trademarks, photographs, programme artwork and document text on this website belong to their respective rights holders. These terms grant no licence to republish, distribute, adapt or commercially use that material. Anyone wishing to do so is responsible for obtaining permission from the relevant rights holder.
Trademarks
TM Net, Telekom Malaysia, TM, UniFi, HyppTV, Hypp Sensasi and related names and logos are trademarks of their respective owners. Nothing on this website grants any right to use them without the owner's written permission.
Links to other services
Some links lead to websites operated by other organisations, and the Contact page offers an optional map provided by Google. External websites can change their content, redirect an address, require an account or become unavailable, and we do not control those changes. External links open in a new tab. Please review the destination address and the applicable terms of any external service before entering information or taking action.
Access Reference Document
The footer links to the Access Reference Document, or ARD, in PDF format. The ARD is provided for reference. Anyone relying on it for a contractual, regulatory or commercial matter should confirm that they are using the applicable version and seek appropriate advice. Downloading the document does not create an agreement.
Contact details
The Contact page lists TM Net Sdn Bhd at the 41st Floor, North Wing, Menara TM, Kuala Lumpur, with fax number +03-2241 1485. The website has no online enquiry form. For matters relating to an existing UniFi or HyppTV account, please use the customer service channels shown on your bill.
Availability and accuracy
We try to keep the website available and its content correct, but we make no specific uptime commitment and do not guarantee that the website will be free of errors or interruptions. Links and files can become unavailable through hosting problems or changes outside our control. Please check the accuracy and completeness of information before relying on it.
Privacy
The Privacy Policy explains how the website handles information, including local files, external links and the optional map. Please read it together with these terms.
Changes to these terms
We may update these terms, correct content or change the website from time to time. The version published on this page applies at the time of your visit. Any subscription, purchase or other relationship you have with TM or another organisation is governed by the terms that apply to that relationship. Nothing in these terms excludes any right that cannot be excluded under applicable law.